Between the online sales site www.luxysab.com

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And the customer

hereinafter also referred to as “the parties”

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Preamble

The online sales site  www.luxySab.com  is managed by the company LUXYSAB.

Today, the company LUXYSAB mainly sells, on the online sales site  www.luxySab.com , technical and comfortable clothing and underwear, but the product categories are likely to evolve in the future.

Initially, parcels can only be shipped territorially to:

• Metropolitan France (including Corsica) and Monaco,

• European Union, Switzerland and Norway,

• and exceptionally outside this zone.

In the latter case, the customer must write by email or post to the online sales site  www.luxySab.com  (see Contact page) to find out about the shipping terms and costs.

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Object

These general terms and conditions aim to define the terms of sale between the company LUXYSAB and its customers. A customer under these general terms and conditions is any non-commercial natural person who orders on the website  www.luxySab.com .

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Scope of application

These general conditions of sale apply when the order has been placed online.

They govern the sale of products found on  www.luxySab.com  on the day the order is placed.

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Territoriality

Customers who order via the website  www.luxySab.com  in French or English are deemed to be purchasing in France and are therefore subject to French law.

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Capacity to contract

The purchase of a product found on the site  www.luxySab.com  is not an act of daily life management, in view of compliance with article 1124 of the civil code, any customer of the site  www.luxySab.com  declares to have the capacity to contract under the conditions described below, that is to say to be an emancipated minor or to be of legal age and not to be protected within the meaning of article 488 of the Civil Code.

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Customer Acceptance

The general conditions of sale of the company LUXYSAB can be read on the site.

The fact that the customer checks the box "I have read the general conditions of sale and I accept them" before validating his order automatically entails the express acceptance of these general conditions of sale by the latter, who acknowledges having a perfect knowledge of them. These conditions apply to the exclusion of all other conditions, except in the case of a written agreement signed by the parties.

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Modification of the general conditions of sale

These conditions are subject to change at any time, so the customer is invited to read them regularly. Each version of these conditions has a specific date, so orders are governed by the general conditions online on the date of the order.

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Product features

The site  www.luxySab.com  strives to present the essential characteristics of the products as best as possible on the product sheets.

Confirmation of these technical details is always possible by contacting the sales department of LUXYSAB by e-mail or post.

Unless otherwise specified on the site, all products sold on  www.luxySab.com  are new.

The products offered comply with current European legislation and the standards applicable in Europe.

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Discounts and gifts

Only one discount (example: promo code) is granted per product.

In the event that a computer problem results in a duplication of discounts or gifts, the invoice will be blocked until payment is regularized or the order is cancelled.

Gifts are offered based on the product purchased. These gifts are listed on the product pages in question.

The customer cannot claim any reduction or compensation in the event that he refuses the gifts offered to him, the site  www.luxySab.com  bearing all costs relating to these gifts, including shipping costs.

Gifts are not guaranteed, returned or exchanged.

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Price

Prices are indicated in euros, all taxes included and excluding shipping and order preparation costs.

As the prices of the company's suppliers are constantly changing, the prices displayed on the site are subject to change at any time. They are also subject to change due to launch prices, promotions or sales.

All prices are given subject to obvious typographical error.

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Value Added Tax (VAT)

Application

VAT applies to sales made to residents of the European Union.

Rate

The VAT rate applied depends on the country of delivery of the goods. It is, as a percentage of the value of the goods sold, 20.00% for delivery in mainland France, Corsica and Monaco.

Any change in the French VAT rate may be immediately reflected in our prices.

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Shipping costs

Order preparation and transport costs are charged based on the contents and weight of the package (excluding gifts), the country of delivery, and the chosen carrier.

Shipping costs may be offered free of charge on an ad hoc basis as part of marketing operations.

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Insurance

On the website  www.luxySab.com , the packages shipped are insured up to 23 euros / kg. The amount of the insurance is included in the shipping costs.

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Order Placement

When the customer is an individual, he can place an order directly via the website, which is available under the domain name:  www.luxySab.com .

When the customer places his order through the site, he fills in his contact details himself in an appropriate form. The customer is invited to reread his form before validating his order. The online sales site  www.luxySab.com  is not responsible for errors in sending emails, nor for errors in sending packages due to an incorrectly completed form.

Companies, works councils, associations, administrations and resellers must, prior to any order, request to open an account with the online sales site  www.luxySab.com .

For this, works councils, associations and administrations can contact LUXYSAB directly (contact companies, works councils, associations, contact administrations). They will be asked, in particular, to send proof of their company name (Extract K Bis) to this service.

The online sales site  www.luxySab.com  and LUXYSAB reserve the right, without having to justify this, to refuse any opening of an account and to impose online cash payment.

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Confirmation

The customer will be sent an automatic email confirming their order, provided that the email address they provided in the order form does not contain any errors.

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Cancelation

Any customer can cancel their order at any time, unless it has already been invoiced.

In such a case, and if the customer really no longer wants the products he ordered, he must refuse the package upon receipt, i.e. return it unopened with the note "package refused". The amount of the order will be refunded by transfer less the shipping and order preparation costs.

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Product availability

The products are sold within the limits of available stocks. In the event of unavailability, the online sales site  www.luxySab.com  undertakes to inform the customer either at the time of placing the order, or as soon as possible by e-mail in the event of exceptional unavailability after validation of the order. The customer will then only be debited for the amount of the items shipped.

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Payment

Payment methods

When the customer is an individual, he can pay by bank card.

The transaction and payment are completely secure (SSL security standard).

The customer guarantees the online sales site  www.luxySab.com  that he has any necessary authorizations to use the payment method chosen by him.

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Default of payment

The online sales site  www.luxySab.com  reserves the right to refuse to make a delivery or to honor an order from a customer who has not paid in full or in part a previous order or with whom a dispute is currently being administered.

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Anti-fraud control

Information relating to the customer's order is subject to automated data processing for which LUXYSAB is responsible. The purpose of this automated data processing is to define a level of analysis of a transaction and to combat bank card fraud.

LUXYSAB and the online sales site  www.luxySab.com  are the recipients of the data relating to the customer's order. Failure to transmit this data prevents the completion and analysis of your transaction.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and object to all of your personal data at any time by writing and providing proof of your identity to:

LUXYSAB – 8 Chemin des Frères Boyer - 43140 SAINT DIDIER-EN-VELAY – FRANCE.

In addition, in this context, the online sales site  www.luxySab.com  may be required to ask the customer for all the documents necessary to release the order: proof of address, identity document, etc.

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Retention of title

The online sales site  www.luxySab.com  remains the owner of the goods delivered until full payment by the customer.

The above provisions do not prevent, upon delivery of the goods, the transfer to the customer of the risks of loss or deterioration of the goods subject to retention of title as well as any damage which they may cause.

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Bill

The order form that the customer establishes online is not an invoice. The customer is considered invoiced as soon as the package is ready to be

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shipped .

The customer receives his invoice upon delivery, in this package.

The online sales site  www.luxySab.com  keeps a digital copy of each invoice. Invoices are archived on a reliable and durable medium.

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Time limit

Preparation time

Orders placed online are collected every morning, Monday through Friday, and therefore the company processes orders from the previous day within one day.

The customer must in principle allow two days of preparation (order processing, invoicing, product preparation, packaging) before shipping for a product that the company has in stock and that the customer has paid for by credit card.

Transport time

The online sales site  www.luxySab.com  informs the customer that the deadlines announced are those given to it by the carrier (La Poste). It only transmits them to the customer for information purposes. Failure to respect these deadlines by the carrier cannot therefore in any way engage the responsibility of the online sales site  www.luxySab.com .

Furthermore, the online sales site  www.luxySab.com  would like to point out to the customer that these deadlines do not include Sundays and public holidays.

These deadlines are reminded to the customer when placing the order.

Delivery times

If the online sales site  www.luxySab.com  has the product in stock, the delivery time is equal to the order preparation time plus the transport time.

If the online sales site  www.luxySab.com  does not have the product, the time it takes for the product to arrive in the company's stock must be added to the preparation time and the transport time.

As soon as the initial deadline announced has been exceeded, a new deadline will be communicated to the customer, based on the data known by the online sales site  www.luxySab.com . In all cases, a cancellation and/or refund proposal will also be made to the customer.

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Shipping

Packaging

The products to be shipped are packaged in compliance with the relevant standards. The procedures and techniques used are scalable with a view to general optimization of packaging.

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Confirmation

The customer having placed his order on the site, he is sent an automatic email confirming the sending of his package provided that the email address he indicated in the order form does not contain any errors.

Package tracking

The shipping confirmation email sent to the customer mentions in particular the number of the package that has been shipped. Thanks to this number, the customer can track his package on the website of the online sales site  www.luxySab.com . The online sales site  www.luxySab.com  is not responsible for bugs that could hinder the possibility offered to the customer to track his package on the websites of the carriers.

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Transportation

The online sales site  www.luxySab.com  works with La Poste.

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Delivery

We aim to ship your order within 48 hours of its validation (excluding weekends and public holidays). During busy periods, an additional day may be necessary, but rest assured that we do our best to ensure fast and efficient shipping.
Shipping Details

• Metropolitan France: Delivery at €5.94, or free for all orders over €70.

• Delivery provided by Amazon.

• Belgium: Shipping costs are calculated at checkout. Free shipping on orders over €70.

• Delivery provided by Amazon.

• Other European Countries: Shipping costs are also calculated at checkout. Free shipping from €70.

• Delivery provided by Amazon.

Please note that during promotional periods, public holidays or the day after a public holiday, same day dispatch may not be guaranteed. We appreciate your understanding and patience during these times.
Return Policy
If you wish to return an item, you have 14 days from the date of receipt to make a return. For more details on returns, please see our Return Policy.
We strive to provide you with a smooth and enjoyable shopping experience.

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Right of withdrawal : Satisfaction or money back procedure

Existence

If for any reason the customer is not satisfied with the product he has purchased, article L120-20 of the Consumer Code states that he has the possibility of canceling his purchase within 7 days of receiving his package, the postmark being proof, it being specified that the product must be returned in perfect condition for resale, packed in its original packaging. Items returned incomplete, damaged, damaged or soiled by the customer are not taken back.

Terms

A product is understood as a whole. Thus, if the customer has ordered a pack and is not satisfied with one of the components of the pack, he must still return the entire pack. The online sales site  www.luxySab.com  reserves the right to return incomplete packages to the customer.

The return is at the customer's expense and, as the package is traveling under his responsibility, the online sales site  www.luxySab.com  recommends that he pack it well (inside and outside: the original packaging must itself be packed in a cardboard box suitable for transport), as well as insure it. The online sales site  www.luxySab.com  cannot be held responsible for a problem of shock or malfunction caused during transport.

Terms of exercise

The customer must inform the online sales site  www.luxySab.com  of his prior intention to return the package. He can do this by email or post.

Subject to compliance with the preceding conditions, a refund of the value of the products in accordance with the purchase invoice, excluding shipping costs, will be made within 15 days of receipt of the product by the online sales site  www.luxySab.com .

In all cases, the online sales site  www.luxySab.com  reserves the right to charge the price of the missing products.

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Guarantees

Legal guarantee

The customer benefits from the legal guarantee described in article L211-1 of the consumer code which includes articles 1641 to 1648 of the civil code.

As a reminder, this guarantee is due by the seller under 4 conditions:

• that the product defect is hidden,

• that it is prior to the conclusion of the sales contract,

• that it is so important that the customer would not have bought it or would have offered a lower price,

• that the action be brought within a short time from the discovery of the defect.

 

Responsibility

The online sales site  www.luxySab.com  is released from its delivery obligations in the event of force majeure.

The online sales site  www.luxySab.com  recommends that the customer checks before returning a product to the Returns Service that no data or personal effects are left in the product, in particular no photos, videos, music, etc.

The online sales site  www.luxySab.com  cannot be held responsible in the event of loss of this data and/or personal effects.

The online sales site  www.luxySab.com  declines all responsibility for the misuse or improper use of the products that the customer has ordered.

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The sites linked directly or indirectly to the online sales site  www.luxySab.com  are not under the control of the online sales site  www.luxySab.com . Consequently, the company LUXYSAB assumes no responsibility for the information published on these sites. Links to third-party sites are provided for convenience only and do not imply any guarantee as to their content.

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Protection of personal data

In accordance with the Data Protection Act, the customer has a right to access computer data concerning him in our database. To exercise this right, he simply needs to contact the online sales site  www.luxySab.com  by email or post.

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The online sales site  www.luxySab.com  is designed to be particularly attentive to the needs of customers. This is why cookies are used. The purpose of the cookie is to signal the customer's visit to the site. Cookies are therefore only used by the online sales site  www.luxySab.com  for the purpose of improving the personalized service intended for the customer.

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Applicable law

These General Conditions of Sale are subject to French law.

In the event of a dispute, an amicable solution will be sought before any legal action.

www.luxySab.com
LUXYSAB

312 W. 2nd St #1341
Casper, WY 82601 Natrono County
contact.luxysab@gmail.com\
+1 307 - 414 - 8109